A residential service provides accommodation for four or more people who live in one or more rooms and individually pay rent. Typically, each resident has the right to occupy one or more rooms but not the whole premises. Residents in a residential service share facilities such as a bathroom or kitchen. Some services also provide residents with food or a personal care service as part of their accommodation agreement.
Another form of residential service is known as aged rental accommodation. This provides accommodation to a person who rents a self-contained unit and who receives food or personal care service from (or on behalf of) the service provider.
Services not included
Some accommodation services are not considered to be residential services. These include:
- accommodation specifically for tourists or travellers such as backpackers, motels, and bed and breakfasts
- student accommodation
- retirement villages registered under the Retirement Villages Act 1999 (PDF, 605KB), who are also accredited in accordance with the Residential Services (Accreditation) Regulation 2002.
- accommodation for employees in connection with their work, or contractors in connection with their service contracts
- services regulated under other legislation, including
- services that have funding agreements with a government agency, including those
- under funding or in premises owned by Aboriginal Hostels Limited
- conducted by the Department of Housing and Public Works, which is funded under the Housing Act 2003 (PDF, 604KB)
- conducted by the Department of Communities, Child Safety and Disability Services and the Department of Housing and Public Works, which are funded under the Housing Act 2003 or the Disability Services Act 2006 (PDF, 1.1MB).
Information for operators
You can view our guide
to learn more about the requirements set out in the Act including:
If you are a residential service that is assisting a
resident with their medication, the Guideline for Medication Assistance
will support you to develop policies and procedures,
implement safe practices and to minimise the risk of harm from inappropriate
use of medication.
The Residential Services Unit manages the residential services' registration and accreditation process.
Residential Services Unit
Post: GPO Box 690, Brisbane Qld 4001