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Housing and Homelessness Services

Housing and Homelessness Services delivers a range of housing assistance to Queenslanders.

Improving housing affordability, reducing homelessness and assisting Queenslanders to access the private housing market are key priorities.

The social housing system is designed to ensure people in need receive appropriate, affordable and safe housing, supported by pathways that build and sustain independence. Initiatives like bond loans, rental grants, RentConnectHome Assist Secure and the National Rental Affordability Scheme are designed to help thousands of low income earners to access and sustain housing in the private rental market.

Social and community housing are other forms of social housing assistance available to eligible families and individuals in need.

Social housing is the delivery and management of government-owned housing, and community housing is a form of social housing assistance delivered by community organisations and local governments. Community housing is funded by the Queensland Government under the Housing Act 2003.

Implementation of the National Regulatory System for Community Housing is a significant first step in the introduction of the housing assistance reforms, and came into effect in Queensland on 1 January 2014.  

The tenant advice service allows tenants and residents to access free tenancy information, advice and assistance. Information is available for tenants and for service providers.

View our menu on the left for more information about our services. 

Logan tenant survey

The Building housing options—Understanding the housing aspirations of public housing tenants aged over 55 years in Logan report (PDF, 10 MB) has now been released.

The department partnered with Brisbane Housing Company and Churches of Christ in Queensland to survey 151 senior tenants on their housing views.

The survey results provided valuable insights into what seniors want from their housing, what their future needs will be and how we can better meet those needs.

The researchers spent time  to understand the needs and challenges of older residents  and their feedback will inform future work for Better Neighbourhoods.

Ministerial Housing Council

The Ministerial Housing Council provides a platform to address housing challenges in Queensland and to deliver quality housing outcomes through the Queensland Housing Strategy 2017-2027. Council membership includes representation from housing industry bodies, community sector and consumer peak organisations, academia, social service providers and the Queensland Indigenous community housing sector.

Housing and Homelessness Ministers' meetings

Housing and Homelessness Ministers meet to consider key national housing and homelessness issues, including future funding arrangements and national policy reform.  Read the communique's from the meetings:

Meeting of Aboriginal and Torres Strait Islander Mayors and Queensland Minister for Housing and Public Works, Minister for Digital Technology and Minister for Sport

Minister for Housing and Public Works, Minister for Digital Technology and Minister for Sport Mick de Brenni met with Mayors of Queensland’s Aboriginal and Torres Strait Island Councils, the Local Government Association of Queensland and Q Shelter on 1 February 2018. 

More information

Our fact sheets and forms provide more information about our services.

To contact us, visit our Housing, Homelessness and Sport page.​​​

Last updated 28 August 2018    Creative Commons Attribution 4.0 International (CC BY 4.0)

 The Fortitude Valley Housing Service Centre has moved


Fortitude Valley HSC relocation image with staff holding mobile device 

The Fortitude Valley Housing Service Centre is now located at:

Level 7
Green Square North Tower
515 St Pauls Terrace
Fortitude Valley QLD 4006​​​​


 Homelessness Protocol for the Gold Coast 2018 Commonwealth Games



For People Experiencing Homelessness in Public Places

The Queensland Government has developed a Protocol for the Gold Coast 2018 Commonwealth Games (GC2018) for people experiencing homelessness in public places to ensure that public places are shared by all people.


 Commonwealth Games Action Plan



 Older man sitting at table with coffee, lady with coffee in hand standing behind.
Find out about our plans to deliver an effective housing and homelessness response during the Gold Coast 2018 Commonwealth Games.

Commonwealth Games Action Plan (PDF, 313 KB) (RTF, 128KB)

Contact for a text version of this information.

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