Factsheet
Home Assist Secure
Queensland Disaster Response
Home Assist Secure – Queensland Disaster Response
Home Assist Secure can offer practical help to older people or people of any age with a disability who are private renters or home owners that have been affected by a disaster event.
If you are over 60 years of age or have a disability, community-based organisations and some local councils located throughout Queensland offer practical help so you can remain living in your own home. 
What services are available through Home Assist Secure?
Services provide free information and referrals about home maintenance, repairs, modifications, and home security. For example, Home Assist Secure may be able to refer you to a reliable tradesperson or provide you with information on securing your home after a disaster event.
Subsidised assistance for critical minor home maintenance, repairs and modifications which relate to health, safety and security, is also available for eligible clients. The types of subsidised assistance which may be available include:
•	yard and outside maintenance
•	small repairs and maintenance
•	smoke alarm related jobs eg. installation, battery changes, vents cleaning
•	jobs, repairs and maintenance requiring a licensed tradesperson (e.g. an electrician).
Am I eligible?
To be eligible for free information and referrals, you must be 60 years and over, or of any age with a disability, and live in your own home or in private rental accommodation. 
To be eligible for subsidised assistance, you must also hold a Pensioner Concession Card  and be unable to make use of alternative forms of assistance, such as Home and Community Care, Veterans’ Affairs services, or help from family or friends.
How to contact Home Assist Secure
You can contact your local Home Assist Secure service directly. Phone numbers and locations for services are listed overleaf.

Need more information on other types of assistance?
More information on other types of assistance is available from your local Housing Service Centre and online at www.qld.gov.au/housing.   
Home Assist Secure locations by Department of Housing and Public Works’ regions	
Brisbane North Coast Region	
Metro South Home Assist Secure (Woolloongabba)
(07) 3838 7617	Mt Gravatt District Home Assist Secure
(07) 3849 2131	
Bribie Island Home Assist Secure
(07) 3408 0416	Noosa Home Assist Secure
(07) 5455 8355	
Brisbane North-East Home Assist Secure 
(07) 3254 0355	Redcliffe Home Assist Secure
(07) 3284 0526	
Caboolture and Kilcoy Home Assist Secure
(07) 5490 6820	Sandgate and District Home Assist Secure
(07) 3869 1000	
Caloundra Home Assist Secure
(07) 5491 7489	South West Brisbane Home Assist Secure (Rocklea)
(07) 3270 3400	
Chermside and District Home Assist Secure
(07) 3624 2111	Stafford/Wavell Heights Home Assist Secure
(07) 3862 2500	
Communify Queensland Inc (Ashgrove)
(07) 3366 3066	Pine Rivers Home Assist Secure
(07) 3889 1852	
Maroochy Home Assist Secure
(07) 5476 6130	Western Suburbs Brisbane Home Assist Secure
(07) 3878 8058
	
Southern Region	
Beaudesert Home Assist Secure
(07) 5541 1653	Redland Home Assist Secure
(07) 3383 3030	
Gold Coast North Home Assist Secure
(07) 5531 3502	South West Queensland Home Assist Secure
(07) 4661 7088  	
Gold Coast Central Home Assist Secure
(07) 5538 1947	The Neighbourhood Centre (Charleville)
(07) 4654 3325	
Gold Coast South Home Assist Secure
(07) 5598 1073	Toowoomba Home Assist Secure
(07) 4632 7385	
Ipswich City Council Home Assist Secure
(07) 3810 6662	Wynnum Home Assist Secure
(07) 3393 3154 
	
Home Assist Secure locations (continued)	
Logan and Beenleigh Districts Home Assist Secure
(07) 3208 0604
		
Central Region	
 Barcaldine and District Home Assist Secure
(07) 4651 2187	Hervey Bay Home Assist Secure
(07) 4197 4332	
Blackall and District Home Assist Secure
(07) 4661 7088  	 Longreach and District Home Assist Secure
(07) 4658 0671	
Bundaberg and District Home Assist Secure
1300 523 985	 Mackay and Hinterland Home Assist Secure
(07) 4963 2740  	
Central Queensland Home Assist Secure
(07) 4922 3301	 Home Maintenance and Security Services (Maryborough/Burnett/Cooloola)
(07) 4123 2234
	
Northern Region	
Bowen/Whitsunday Home Assist Secure
(07) 4786 3628  	Saint Johns Community Care – Far North Queensland  
(07) 4039 9781	
North Queensland Home Assist Secure
(07) 4787 3943	Tablelands Home Assist Secure
(07) 4091 4512	
North West Queensland Home Assist Secure
(07) 4749 0036	Townsville Home Assist Secure
(07) 4772 4699