RentConnect – Queensland Disaster Response
If you are seeking private rental accommodation as a result of a recent disaster event in Queensland and are unsure about how to find out about the private rental market, or what might be expected during your tenancy, you could talk to a RentConnect officer.
What is RentConnect?
RentConnect can help you find and secure a home to rent in the private market.
Specialist RentConnect officers will work with you to identify what type of assistance you need.  RentConnect officers can:
•	advise you on how to find a suitable rental home
•	show you how the rental application process works
•	help you prepare a rental application and organise paperwork
•	help you access financial assistance offered by the Department of Housing and Public Works, such as a bond loan or rental grant
•	link you to community services and real estate agents.
Am I eligible?
RentConnect can help you if you were already in the private rental market, or owned your home, and were affected by a recent disaster event in Queensland. 
How to contact RentConnect
Please contact your local RentConnect officer, through either your local Community Recovery Centre or Housing Service Centre where there is a RentConnect service. Contact details are listed overleaf.
Need more information about how to rent in the private market?
A range of fact sheets about renting in the private market is available from www.communities.qld.gov.au or from your local Housing Service Centre.
RentConnect locations
RentConnect is available in the following Housing service centres across Queensland.

Bundaberg Housing Service Centre
16 Quay Street
BUNDABERG
(07) 4131 5990 – 1800 809 835

Buranda Housing Service Centre
Level 1, 221 Logan Road
BURANDA
(07) 3405 5300

Caboolture Housing Service Centre
Level 5, Caboolture Park Shopping Centre
60-78 King Street
CABOOLTURE
(07) 5431 2501

Cairns Queensland Government Service Centre
Level 3, William McCormack Place
5B Sheridan Street
CAIRNS
(07) 4036 5460 – 1800 623 208

Capalaba Housing Service Centre
36 Old Cleveland Road
CAPALABA
(07) 3362 9100

Chermside Housing Service Centre
3rd Floor, 18 Banfield Street
CHERMSIDE
(07) 3896 9900

Fortitude Valley Housing Service Centre
505 St Pauls Terrace
FORTITUDE VALLEY
(07) 3872 0320

Ipswich Housing Service Centre
5-7 Wharf Street
IPSWICH
(07) 3280 1420 - 1800 636 390

Mackay Housing Service Centre
22-30 Wood Street
MACKAY
(07) 4967 0888 – 1800 069 237

Maroochydore Queensland Government Service Centre
Ground Floor, 12 First Avenue
MAROOCHYDORE
(07) 5352 7333

Robina Housing Service Centre
Level 2, 80 Bazaar Street
Robina Town Centre
ROBINA
(07) 5583 2200

Rockhampton Housing Service Centre
Level 3, 209 Bolsover Street
ROCKHAMPTON
(07) 4938 4089 – 1800 801 176

Toowoomba Housing Service Centre
Level 2, Condamine Centre
10 Russell Street
TOOWOOMBA
(07) 4615 3560 - 1800 623 435

Townsville Housing Service Centre
Level 2, 143 Walker Street
TOWNSVILLE
(07) 4760 7378 – 1800 806 197

Woodridge Housing Service Centre
11 Station Road
WOODRIDGE
(07) 3884 9800