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Skip Navigation LinksDepartment of Housing and Public Works > About us > Business areas > Housing, Homelessness and Sport > Manufactured homes contacts

Manufactured homes contacts

Residential Services Unit

The Residential Services Unit regulates the Manufactured Homes (Residential Parks) Act 2003. This includes investigating complaints and alleged breaches of the Acts.

Department of Housing and Public Works
GPO Box 690, Brisbane, QLD 4001
Phone: 07 3008 3450

The Park and Village Information Link (PAVIL)

PAVIL is a specialist service providing free information and legal assistance for residents and prospective residents of retirement villages and manufactured home parks in Queensland.

Caxton Legal Centre Inc.
1 Manning Street, South Brisbane, QLD 4101
Phone: 07 3214 6333

Queensland Law Society (QLS)

QLS has a referral list of solicitors with expertise in retirement villages and manufactured homes.

GPO Box 1785
Brisbane QLD 4001
Phone: 3842 5842 (referral line)

Legal advice

See legal advice

Manufactured Home Owners Association (MHOA)

MHOA is a residents' association providing advice and assistance for manufactured home owners. Free information or advice can be obtained by writing to the Secretary at PO Box 1673, Hervey Bay, Qld 4655 or emailing

Phone: 07 4128 2778 

Community Legal Centres Queensland

Community Legal Centres Queensland provides support and advocacy for 33 independent, community legal centres operating across Queensland.

PO Box 119
Stones Corner QLD 4120

Dispute Resolution Centre

The Department of Justice and Attorney-General provides a free mediation service to help settle disputes without having to go to court.

Level 1, Brisbane Magistrates Court
363 George Street
Brisbane QLD 4000
Phone: 3239 6269 or 1800 017 288 (toll free outside Brisbane)

Queensland Civil and Administrative Tribunal (QCAT)

QCAT can make orders about a range of disputes relating to the Manufactured Homes (Residential Parks) Act 2003, including disputes about rent, special terms, maintenance of the park, terminating site agreements and changing park rules.

GPO Box 1639
Brisbane QLD 4001
Phone: 1300 753 228
Fax: 3221 9156

Residential Tenancies Authority (RTA)

The RTA administers the Residential Tenancies and Rooming Accommodation Act 2008 which applies to people renting including caravans and caravan sites in residential parks.

Phone: 1300 366 311 (for the cost of a local call)

Last updated 21 May 2018    Creative Commons Attribution 4.0 International (CC BY 4.0)

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