Skip links and keyboard navigation

Skip to primary navigation | Skip to secondary navigation | Skip to content | Skip to content | Skip to footer | Use tab and cursor keys to move around the page (more information)
Skip Navigation LinksDepartment of Housing and Public Works > About us > Business areas > Housing, Homelessness and Sport > Retirement Villages contacts

Retirement Villages contacts

Department of Housing and Public Works − Regulatory Services

The unit that administers the Retirement Villages Act 1999, including investigating complaints and alleged breaches of the Act.

Phone: (07) 3008 3450
Email: regulatoryservices@hpw.qld.gov.au
Postal address: GPO Box 690, Brisbane Qld 4001

Queensland Retirement Village and Park Advice Service

The Queensland Retirement Village and Park Advice Service (QRVPAS) is a free legal service for existing and prospective residents of retirement villages and manufactured home parks.

Phone: (07) 3214 6333
Email: caxton@caxton.org.au
Website:  https://caxton.org.au/how-we-can-help/queensland-retirement-village-and-parks-advice-service/
Postal address: 1 Manning Street, South Brisbane Qld 4101

Association of Residents of Queensland Retirement Villages (ARQRV)

A peak resident’s association providing advice and advocacy for their members who are residents in retirement villages.

Phone: 0437 906 074
Email: enquiries@arqrv.org.au
Website: arqrv.org.au
Postal address: PO Box 5057, Brendale Qld 4500

Back to top

Leading Age Services Australia (Queensland)

Leading Age Services Australia (LASA) is a national peak body representing and supporting their members who are providers of age services across residential care, home care and retirement living. 

Postal address: 6 Pavilions Close, Jindalee Qld 4074
Phone:  1300 111 636
Email: info@lasa.asn.au
Website: https://lasa.asn.au/

Back to top

The Property Council of Australia

The Property Council of Australia is the leading advocate for Australia’s biggest industry and biggest employer – property. The Retirement Living Council is a dedicated national division of the Property Council of Australia, focused on retirement villages and seniors housing.

Phone: (07) 3225 3000
Email: retirement@propertycouncil.com.au
Website: www.propertycouncil.com.au
Postal address: Level 6, 300 Queen Street, Brisbane Qld 4000

Back to top

Queensland Law Society

Maintains a list of solicitors (searchable on-line) with expertise in the law applicable to retirement villages

Phone: 1300 367 757
Website: www.qls.com.au  
Email: info@qls.com.au
Address: 179 Ann Street, Brisbane QLD 4000
Postal address: GPO Box 1785 Brisbane QLD 4001

Back to top

Legal Aid Queensland

May be able to advise on disputes between residents and disputes between operators and non-resident owners

Phone: 1300 65 11 88 or 07 3238 3444
Website: www.legalaid.qld.gov.au
Address: 44 Herschel Street, Brisbane QLD 4000
Postal address: GPO Box 2249, Brisbane QLD 4001

Back to top

Queensland Association of Independent Legal Services Inc.

Can help people find (searchable on-line) a community legal centre including any specialists that may be available.

Phone: 07 3392 0092 
Website: www.qails.org.au
Email: admin@qails.org.au 
Postal address: PO Box 119 Stones Corner QLD 4120

Back to top

Council on the Ageing (COTA) Queensland

A state-wide not for profit organisation advancing the rights, needs and futures of people as we age.

Phone: 1300 738 348
Website: www.cotaqld.org.au  
Email: info@cotaqld.org.au
Postal address: PO Box 15525 City East QLD 4002

Back to top

National Seniors

A not-for-profit organisation representing Australians aged 50 plus.

Phone: 1300 765 050
Website: www.nationalseniors.com.au  
Email: general@nationalseniors.com.au
Postal address: GPO Box 1450 Brisbane QLD 4001

Back to top

Dispute Resolution Branch, Department of Justice and Attorney-General

Provides free, confidential and impartial mediation services.

Phone: 1800 017 288 
Website: https://www.qld.gov.au/disputeresolution
Address: Level 1, 363 George Street, Brisbane QLD 4000
Postal address: GPO Box 149, Brisbane QLD 4001

Back to top

Queensland Civil and Administrative Tribunal

An independent dispute resolution body for retirement village disputes.

Phone: 1300 753 228 (Monday to Friday 8.30 am to 4.30 pm)
Email: enquiries@qcat.qld.gov.au  
Website: www.qcat.qld.gov.au
Postal address: GPO Box 1639, Brisbane QLD 4001

Back to top

Australian Institute of Quantity Surveyors (AIQS)

A regulatory body in Australia for quantity surveyors, which publishes standards, practice notes, text books and journals on all aspects of construction cost management

Phone: (02) 8234 4000
Website: www.aiqs.com.au
Postal address: Level 3 70 Pitt Street, Sydney NSW 2000

Back to top



Last updated 21 November 2018    Creative Commons Attribution 4.0 International (CC BY 4.0)


Copyright |  Disclaimer |  Privacy |  Right to information |  Accessibility |  Jobs in Queensland |  Other languages

© The State of Queensland – Department of Housing and Public Works 2009–2018

Queensland Government