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Skip Navigation LinksDepartment of Housing and Public Works > About us > Make a complaint > Who do I contact to make a complaint?

Who do I contact to make a complaint?

The Department of Housing and Public Works is made up of a number of business areas.

Depending on the nature of your complaint, please contact one of the following areas:

 

Housing and Homelessness Services

Complaints and Appeals Officer
GPO Box 2457, Brisbane Qld 4001
Freecall: 1300 364 560
Fax: (07) 3225 1912
housingcomplaints@hpw.qld.gov.au
 
 
 

Accommodation Office

Complaints Coordinator
Accommodation Office
GPO Box 2457, Brisbane Qld 4001
Phone: (07) 3224 6644
Fax: (07) 3224 6266
qgao.enquiries@hpw.qld.gov.au

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Building and Asset Services

(formerly Project Services and QBuild)
Complaints Coordinator, Client and Professional Services
Building and Asset Services
GPO Box 2937, Brisbane Qld 4001
Phone: (07) 3405 3015
bas@hpw.qld.gov.au 

View contact information for local offices

Prequalification (PQC) System for Building Industry Consultants and Contractors

PQC Registrar
Building Policy Unit
GPO Box 2457, Brisbane Qld 4001
Phone: (07) 3224 5241 or freecall 1800 072 621*
bpu@hpw.qld.gov.au

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Procurement Transformation 

Complaints Coordinator
Procurement Transformation
GPO Box 123, Brisbane Qld 4001
Phone: (07) 3235 9390
Betterprocurement@hpw.qld.gov.au

QFleet

Policy and Executive Services Manager
QFleet
GPO Box 293, Brisbane Qld 4001
Phone: (07) 3227 8535 or freecall 1800 668 283*
ContactUs@qfleet.qld.gov.au

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All other areas of the department

Integrity Services Unit
Corporate Services
GPO Box 2457, Brisbane Qld 4001
Phone: (07) 3227 8585
ContactUs-corporate@hpw.qld.gov.au

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*Calls from mobile phones are charged at applicable rates.



Last updated 17 April 2014


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