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Skip Navigation LinksDepartment of Housing and Public Works > About us > Complaints and compliments > Who do I contact to submit a complaint or compliment?

Who do I contact to submit a complaint or compliment?

You may submit your complaint or compliment by using the Queensland Government complaints and compliments online form.

Alternatively you may contact one of the following areas of the department directly:

 

Complaints about Housing and Homelessness Services and housing tenants

If you have a complaint about Housing and Homelessness Services or a housing tenant, please contact your local Housing Service Centre in the first instance.

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Complaints about the Accommodation Office

Complaints Coordinator
Accommodation Office
GPO Box 2457, Brisbane Qld 4001
Phone: (07) 3008 2761
Fax: (07) 3224 6266
qgao.enquiries@hpw.qld.gov.au

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Complaints about Building and Asset Services

Complaints Coordinator, Customer Relationships and Program Management Office
Building and Asset Services
GPO Box 2937, Brisbane Qld 4001
Phone: (07) 3008 3393
bas@hpw.qld.gov.au 

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Complaints about the Prequalification (PQC) System for Building Industry Consultants and Contractors

PQC Registrar
Building Policy Unit
GPO Box 2457, Brisbane Qld 4001
Phone: freecall 1800 072 621*
PQCRegistrar@hpw.qld.gov.au

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Complaints about Queensland Government Procurement

Complaints Coordinator
Queensland Government Procurement
GPO Box 123, Brisbane Qld 4001
Phone: (07) 3215 3561
Betterprocurement@hpw.qld.gov.au

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Complaints about QFleet

Policy and Executive Services Manager
QFleet
GPO Box 293, Brisbane Qld 4001
Phone: (07) 3008 2633
ContactUs@qfleet.qld.gov.au

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Complaints about alleged corrupt conduct

(for example fraud and/or corruption.)

Integrity Services Unit
Corporate Services
GPO Box 2457, Brisbane Qld 4001
Phone: (07) 3008 2924
IntegrityServices@hpw.qld.gov.au 

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*Calls from mobile phones are charged at applicable rates.



Last updated 02 July 2018    Creative Commons Attribution 4.0 International (CC BY 4.0)


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