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Skip Navigation LinksDepartment of Housing and Public Works > Construction > Building and plumbing > Industry contacts

 Industry contacts

A number of industry bodies and other organisations are available to assist with building and plumbing enquiries.

For more information, refer to the following areas:

Homeowners

If you are a homeowner, you can refer to your local government or a private building certifier:

Local government

Contact details for the relevant local government can be found in the Local Government Directory.

Private building certifier

Check the internet or Yellow Pages / White Pages for contact details of private building certifiers servicing your local area.

You can also contact a private building certifier accrediting organisation such as the Australian Institute of Building Surveyors or the Royal Institution of Chartered Surveyors.

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Builders/contractors

If your query relates to the National Construction Code (for NCC subscribers) refer to the electronic enquiry form on the Australian Building Codes Board website.

The Board provides responses to enquiries concerning the clarification of NCC clauses for current subscribers only. Responses are provided by telephone within three to five business days. No written responses will be provided.

Queensland Master Builders Association (if a member):

Brisbane (head office)
Visit/Mail: 417 Wickham Terrace, Brisbane Qld 4000
Phone: (07) 3225 6444
Fax: (07) 3225 6545
Email: ask@masterbuilders.asn.au
Website: www.masterbuilders.asn.au

Gold Coast
Visit/Mail: Master Builders House, 18 Central Park Avenue, Ashmore Qld 4214
Phone: (07) 5582 7100
Fax: (07) 5597 7044
Email: gc@masterbuilders.asn.au

Downs and Western
Visit/Mail: 166 Hume Street, Toowoomba Qld 4350
Phone: (07) 4699 4100
Fax: (07) 4639 5144
Email: dw@masterbuilders.asn.au

Sunshine Coast
Visit: Level 1, 91 King Street, Buderim Qld 4556
Mail: PO Box 1458, Buderim Qld 4556
Phone: (07) 5453 5260
Fax: (07) 5453 5269
Email: ssc@masterbuilders.asn.au

Burnett Wide Bay
Visit: 162 Boat Harbour Drive, Hervey Bay Qld 4655
Mail: PO Box 358, Hervey Bay Qld 4655
Phone: (07) 4125 9900
Fax: (07) 4124 7235
Email: bwb@masterbuilders.asn.au

Central Queensland
Visit: 35 Derby Street, Rockhampton Qld 4700
Mail: PO Box 631, Rockhampton Qld 4700
Phone: (07) 4920 3555
Fax: (07) 4921 3235
Email: cq@masterbuilders.asn.au

Mackay and Whitsunday
Visit: Suite 2, 40 Evans Avenue, North Mackay Qld 4740
Mail: PO Box 3188, North Mackay Qld 4740
Phone: (07) 4967 1290
Fax: (07) 4967 1299
Email: mw@masterbuilders.asn.au

North Queensland
Visit: Master Builders House, Unit 1, 316 Sturt Street, Townsville Qld 4810
Mail: PO Box 5801, Townsville Qld 4810
Phone: (07) 4760 4600
Fax: (07) 4771 5777
Email: nq@masterbuilders.asn.au

Far North Queensland
Visit: 310-314 Gatton Street, Manunda Qld 4870
Mail: PO Box 806, Earlville Qld 4870
Phone: (07) 4048 8770
Fax: (07) 4048 8771
Email: fnq@masterbuilders.asn.au

Housing Industry Association (if a member):

Member Services Hotline: (have HIA member number ready)
Phone: 1300 650 620
Fax: 1300 655 953
Email: enquiry@hia.com.au
Website: hia.com.au

Queensland office
Visit: 14 Edmondstone Street, South Brisbane Qld 4101
Mail: PO Box 3573, South Brisbane Qld 4101
Phone: (07) 3021 8800
Fax: (07) 3021 8892
Email: qld_enquiry@hia.com.au

Cairns
Visit: 5 Anderson Street, Manunda Qld 4870
Mail: PO Box 1824, Cairns Qld 4870
Phone: (07) 4041 2604
Fax: (07) 4041 2607

Gold Coast
Mail: Unit 4/2 John Duncan Court, Varsity Lakes Qld 4227
Phone: (07) 5587 7444
Fax: (07) 5587 7400

Mackay
Visit: Ground Floor, 224 Victoria Street, Mackay Qld 4740
Mail: PO Box 4099, Mackay South Qld 4740
Phone: (07) 4957 5467
Fax: (07) 4953 5715

North Queensland office
Visit: 25 Blackhawk Boulevard, Cannon Park Qld 4817
Mail: PO Box 1825, Thuringowa BC Qld 4812
Phone: (07) 4755 6600
Fax: (07) 4773 1777
Email: nth.qld_enquiry@hia.com.au

Sunshine Coast
Visit: Level 1, 84 Wises Road, Maroochydore Qld 4558
Mail: PO Box 8172, Maroochydore DC Qld 4558
Phone: (07) 5451 9300
Fax: (07) 5451 9333

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Building certifiers

If you are a building certifier you can refer to your accrediting organisation:

Australian Institute of Building Surveyors (if accredited with AIBS):
Phone: 1300 312 427
Email: webenquiries@aibs.com.au

Royal Institution of Chartered Surveyors (if accredited with RICS):
Phone: (02) 9216 2333
Email: info@rics.org.au

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Plumbers

If you are a plumber, you can refer to the following plumbing industry organisation:

Master Plumbers' Association (if a member):
Visit: Plumbing Industry House, 243 Bradman St, Acacia Ridge Qld 4110
Mail: PO Box 419, Acacia Ridge Qld 4110
Phone: (07) 3273 0800
Fax: (07) 3273 0873

Office hours: Monday–Friday, 8am–5pm

Technical enquiries: technical@mpaq.com.au

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Last updated 03 March 2017    


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