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Skip Navigation LinksDepartment of Housing and Public Works > Housing Strategy > Service delivery

 Service delivery

Our partnerships are integral to achieving our Housing Strategy objective. We will work together to deliver:

  • holistic, proactive and person-centred responses for vulnerable people
  • improved liveability and prosperity of communities across the state
  • increased supply of diverse and affordable housing.

Housing services support aspirations for a better future

Seamless service delivery

We will modernise our Housing Service Centres and make greater use of technology to provide timely housing assistance.

A collaborative approach

We will work with our partners to improve housing outcomes for people in need. This will involve building upon current government commitments and implementing new initiatives in collaboration with other agencies, service providers, industry and the community.

We will develop better links with other services to deliver tailored, holistic support that assists people with specifi c housing needs.

Person-centred responses

We are committed to person-centred responses, delivering high quality services and collaborating with non-government services. Our new revitalised system will offer more early intervention and prevention services so people get help before they reach crisis point.



Last updated 19 June 2017    Creative Commons Attribution 4.0 International (CC BY 4.0)

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© The State of Queensland – Department of Housing and Public Works 2009–2017

Queensland Government