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Skip Navigation LinksDepartment of Housing and Public Works > Housing Strategy > Our stories > Tenant services reinstated

Tenant services reinstated

The Queensland Statewide Tenants’ Advice and Referral Service (QSTARS) has provided more than 118,000* services to tenants in the 18 months following its reintroduction on 1 October 2015.

QSTARS is a free independent advice and referral service available to all Queensland tenants.

The service helps public and private tenants better understand their rights and responsibilities, and provides support to resolve tenancy issues, complete tenancy forms, and prepare for tribunal hearings.

Funded by the Queensland Government, QSTARS is managed by Tenants Queensland and delivered in collaboration with partner organisations across Queensland.

In addition to providing a state-wide telephone advice line, QSTARS provides face-to-face support at local and neighbourhood centres across the state.

The centres operate as referral and outreach points, ensuring tenants have local access to education materials, forms and assistance.

*As at 31 March 2017



Last updated 23 April 2018    Creative Commons Attribution 4.0 International (CC BY 4.0)


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