You can appeal a decision made regarding your training and assessment outcomes or academic process within 28 days of receiving your assessment results.
The appeals process is for matters that cannot be resolved immediately by the trainer/tutor or QGCPO staff. The process is designed to:
- handle appeals fairly and provide a quick resolution
- review all student records and any mitigating circumstances
- provide you with a clear indication of the process and the reason for the outcome.
You can submit the appeal in writing to:
Procurement Training and Certification Program
GPO Box 123
BRISBANE QLD 4001.
You must provide adequate evidence for the appeal. You can also request a formal interview if appropriate.
You will be contacted during the course of the appeal if more information is needed, and will be advised in writing of the outcome.
For more information contact us on (07) 3235 4333 or firstname.lastname@example.org.