Our grievance and complaints process is for students who are dissatisfied with our products or service, or our program and course suppliers.
If a grievance or complaint cannot be resolved immediately by your trainer/tutor or QGCPO staff, you should submit it in writing to:
Procurement Training and Certification Program
GPO Box 123
BRISBANE QLD 4001.
You must provide evidence for consideration of your grievance or complaint. You can request a formal interview if necessary.
You will be contacted if further information is required and you will be advised in writing of the outcome.
For more information contact us on (07) 3235 4333 or email@example.com.