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Skip Navigation LinksDepartment of Housing and Public Works > Digital

Digital and government ICT

The Department of Housing and Public Works has digital and government ICT responsibilities from December 2017.

These responsibilities are broad in nature, with multiple areas of the department:

  • providing front-line services to Queenslanders​
  • supporting Queensland Government agencies in their delivery of services
  • leading whole of government ICT initiatives.

Additionally, we aim to:

  • improve government service delivery through efficient use of ICT services and shared services
  • help Queensland businesses and consumers to benefit from current and emerging digital technologies and services
  • manage the state's intellectual property policy and assets.

Read more about how we are:


Being online can improve people’s lives. It makes it easier and cheaper to get the information, services, employment opportunities, education and connections we need.

The Queensland Government’s GetOnlineQld program is designed to help Queenslanders develop basic digital skills to be able to use and take advantage of digital technologies.

GetOnlineQld works with local community organisations and groups to promote the benefits of digital skills and encourage participation in free and safe digital training.

Queenslanders over 18 can access free, one-on-one training, using their own devices, through one of our partners or mentors.

If you know someone who would like to receive face-to-face training, or you want to volunteer as a digital mentor to help others, you can contact the team at You can also register your interest in being a digital mentor.

Advance Queensland Community Digital Champions

The Advance Queensland Community Digital Champions program encourages Queenslanders to explore and enjoy the benefits of the digital age – through the stories and activities of inspirational champions.

The program showcases a selected group of champions who are positive role models, giving back to their communities by helping others become digitally-savvy. These individuals exemplify the benefits offered by the digital world and inspire others to take part.

Read about our champions and their digital activities on our interactive hub.

Nominate a champion

We are calling for nominations from around the state to be a part of the Advance Queensland Community Digital Champions program.

We want outstanding individuals who are conducting, or plan to conduct, activities that will inspire Queenslanders to improve their digital literacy and adoption. We are looking for:

  • inspiring individuals of any age or demographic
  • Queenslanders representing any industry or community group
  • champions who are keen to educate others to embrace digital technologies
  • people who will share their digital stories, experience and knowledge with Queenslanders and other champions.

Learn more about champion nominations.

Building your digital capability

Understand how digitally prepared your organisation is by taking our free, confidential Digital Scorecard assessment.  Your digital score will show how prepared you are to compete in the global marketplace. Your Digital Scorecard  will also:

  • show you tips on how your organisation can improve its digital capability
  • help you to compare your organisation with other similar ones in your region and industry
  • notify you about Digital Business Workshops in your area to help improve your digital score.

Get your Digital Scorecard now.

Improving mobile coverage in Queensland

Mobile base stations

Queensland communities will receive a boost in mobile phone coverage with 26 new mobile phone base stations under a joint State-Commonwealth Government arrangement.

The Queensland Government is investing $2.5 million to co-fund base stations in partnership with the Commonwealth Government, Telstra and Optus under Round 4 of the national Mobile Black Spot Program. The State has invested almost $26 million into the program since Round 1 in 2015.

The 26 new base stations bring the total number of base stations funded in Queensland under the program to 170 since Round 1.

The roll-out of Round 4 of the program is expected to commence shortly, with the first new base stations being activated by the second half of 2019.

View the list of locations under Round 4 (PDF, 112KB) 

View the list of locations under Round 1 and 2 (PDF, 421KB)

4G small cells

In addition to the 170 mobile phone base stations, 78 Telstra 4G small cells (excluding Round 4 base stations) are also being deployed throughout the State.

View a map of the 4G Small Cell locations (JPG, 181KB)

As part of the state’s co-funding arrangement with Telstra for Round 1 of the black spot program, Queensland was allocated a pool of 50 4G small cells to be deployed at suitable locations throughout the state. The Commonwealth Government was also allocated a national pool, 28 of which will be installed in Queensland.

These small cells will provide new or improved coverage to many hundreds of premises. All small cells will be installed by the end of 2018.

A small cell is a miniature version of a standard mobile base station traditionally used to boost coverage and capacity in densely populated urban areas, or inside heavily-trafficked areas such as shopping centres or office blocks.

Telstra has reworked the technology and will use small cells to deliver 4G data services to a selected area in small towns and communities.

The small cell technology provides high-speed 4G data services over a coverage footprint of approximately 200-300m. The small cell units support a technology called Voice over LTE (VoLTE) which means customers with a VoLTE capable 4G device can make voice calls (All new release handsets, and most released since the beginning of 2016, support VoLTE).

State Pool locations (announced May 2017)

  • Acland
  • Armstrong Beach
  • Babinda
  • Bororen
  • Bowenville
  • Brandon
  • Brigalow
  • Brookstead
  • Burnett Heads
  • Buxton
  • Cannon Valley
  • Capella
  • Clare
  • Comet
  • Conondale
  • Cungulla
  • Delta
  • El Arish
  • Flagstone Creek
  • Forest Hill
  • Forrest Beach
  • Giru
  • Homestead
  • Inkermin
  • Jardine
  • Kennedy
  • Kerry
  • Kogan
  • Kumbia
  • Moonford
  • Mount Alford
  • Mount Larcom
  • Mount Ossa
  • Muttaburra
  • Nobby
  • Peachester
  • Pentland
  • Ridgelands
  • Ridgewood
  • Rosedale
  • South Kolan
  • Southbrook
  • Surat
  • Tanby
  • Thargomindah
  • Wallumbilla
  • Weengallon
  • Woodstock
  • Wooroolin
  • Yakapari

Commonwealth Pool locations (announced August 2016)

  • Alva Beach
  • Avondale
  • Binna Burra Resort
  • Boreen Point
  • Bramston Beach
  • Cawarral
  • Cherbourg
  • Dingo
  • Hampton
  • Hillview
  • Injune
  • Innot Hot Springs
  • Jimna
  • Lake Tinaroo
  • Moranbah Airport
  • Morven
  • Mourilyan Harbour
  • Mungallala
  • Murray Upper
  • Palmer River Roadhouse
  • Peranga
  • Reesville
  • River Ranch
  • Seisia
  • Severnlea
  • Tarzali
  • Woorabinda
  • Wowan

More information



1 William Street technology

Since October 2016 more than 5000 Queensland Government employees from all 21 agencies including Ministers and Directors-General have been successfully using the shared collaboration technologies at 1 William Street (1WS).

The technologies implemented are scalable and support 'anywhere, anytime, any device network connectivity' to help staff collaborate and be more productive. 

The Queensland Government partnered with an ICT Integrator (Dimension Data Australia Pty Ltd) which built and will continue to maintain the shared collaboration technologies.

Services and benefits

The technology takes advantage of the 1WS modern workspace to support and improve information sharing, stakeholder engagement, collaboration and productivity.

The collaboration technologies:

  • secure wired and wireless networking allows staff to move and work seamlessly throughout the building
  • federated identity management enables single sign on for staff to connect to their agency network and the 1WS ICT services
  • follow-you printing and imaging allows staff to securely print and scan from any 1WS printer using a common access card
  • video conferencing enables a face-to-face experience for meetings which facilitates staff and guests’ real-time information sharing and collaborative working
  • room booking enables staff to manage bookable spaces from their desktop, via a room panel or over the web.

Dimension Data Australia Pty Ltd also provides underpinning professional services:

  • help desk support—responding to and resolving 1WS technology issues
  • management and reporting against service targets for availability, reliability and performance.

More information


Visit the 1WS GovNet site if you are ​a Queensland Government employee.​​​​​​​​​​​​​​​​​​​

Last updated 30 August 2019    Creative Commons Attribution 4.0 International (CC BY 4.0)

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