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Skip Navigation LinksDepartment of Housing and Public Works > About us > Latest announcements > Free training program to improve public housing tenant life skills

Free training program to improve public housing tenant life skills

Dollars and Sense students at table 

Public housing tenants are now able to do a free training program to improve their tenancy ​and life skills.

Dollars and Sense for Public Housing Tenants is a tenancy skills training program delivered by inCommunity Inc. covering communication, rights and responsibilities, budgeting and cleaning and property maintenance.

The program helps public tenants to: 

  • improve their communication with neighbours and their local housing service centre
  • resolve conflicts
  • achieve better results with property inspections
  • boost their confidence as a tenant.

Developed in partnerships

Mark Davidson from inCommunity Inc. says the tenancy skills training was developed in partnership with real estate agents.

“The idea came out of work we were doing in Ipswich engaging with real estate agents, looking at housing and homelessness in the area and how we could work together better,” says Mark. “We asked real estate agents what do you need for good tenants? All the answers that came back fell into the four areas covered in the training.”

“The aim of the program is to educate people about how to have a successful tenancy. How to navigate the system, giving them practical skills such as cleaning and maintenance, how to fill out rental applications, how to make sure they have good rental references.”

Improving tenants’ lives

Public housing tenant Melissa completed the Dollars and Sense for Public Housing Tenants in Caboolture.

“I thought it was awesome,” she says.

Melissa said the program was helpful, particularly as she had recently moved into public housing so had a lot of questions about her role as a tenant.

“It can be very confronting starting a new tenancy, but all of my questions were answered. I’d give it my 100% support. It’s very educational”.

She said she learned cleaning tips, particularly how to make the Miracle Spray (hot water, white vinegar, dishwashing liquid, eucalyptus oil, Lectric Soda Powder).

“I’m now using it constantly. I was concerned about using chemical cleaning products with my little boy in the house.”

Melissa says she would recommend all tenants do the free training to have their questions answered.

“It took a weight off my shoulders.”

Training sessions are one day in length in a classroom setting, and will be held in Chermside, Moreton Bay and Townsville in early 2019.

Tenants can register for the Dollars and Sense for Public Housing Tenants training program at​​​​​​​


Last updated 07 February 2019    Creative Commons Attribution 4.0 International (CC BY 4.0)


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