Building a faster IT future through the Queensland Government Regional Network
- 29 November 2019 10:28AM
Improving the experience of Queenslanders living and working in regional and remote parts of the state is at the heart of CITEC’s Queensland Government Regional Network (QGRN) initiative.
A faster IT future is being made possible through the delivery of cutting edge technology at Hub sites which now number 18 across Queensland, in communities such as Emerald, Roma, Cairns, Townsville, Mackay and Blackwater, with a further seven sites under construction.
Better government telecommunications support staff productivity and performance and make it easier for Queenslanders to interact with government services. For example, staff in Currumundi are enjoying faster file download speeds, a 50 times improvement in network performance and video conferencing, which is resulting in efficiencies for frontline staff in Maroochydore.
The Network is tackling the challenge of a vast state and delivering significant benefits in regional Queensland. With over 7,500 government data network connections, expenditure was significant and regional offices were constrained by low bandwidth, slow internet speeds and document download times – all of which impacted on customer service and on wait times.
The QGRN is not only transforming ordinary workplaces into modern collaboration spaces, it’s improving digital equity between rural and urban areas, and responding to the digital needs of all Queenslanders.
In addition, local suppliers have supported the construction components, encouraging investment straight back into local communities and the increased telecommunication competition with other digital service providers is delivering further benefits to customers.