Small business owner goes for gold
- 29 November 2019 10:27AM
Queensland small business owners have been transforming their businesses by securing work with the Queensland Government Office of the Commonwealth Games (OCG).
Karen Seage, an Aboriginal person of Quandamooka descent, has been successful in winning printing work. She owns the Snap Printing franchise at Underwood, near Brisbane.
We asked Karen how she won the work and the impact it has made on her and her employees.
How did your partnership with the Office of the Commonwealth Games begin?
I attended an event to celebrate 2016 Indigenous Business Month that was hosted by Premier Annastacia Palaszczuk and Minister Leeanne Enoch. At the event, I met the program managers from the OCG who alerted to me to future work opportunities.
How did the work unfold?
I won a selective tender for factsheet printing work for the OCG. Over the next year, I quoted on work to print signage, badges, brochures, catalogues, training manuals and gift boxes and won these jobs too.
Ongoing impact of the opportunity to your business?
The work I did for the OCG led to other Queensland Government tender opportunities. The size of my business has grown substantially as a result.
How did this opportunity increase your capacity and skills for other opportunities?
I needed to manage my time, anticipate staffing levels, and manage my finances carefully because there was a rapid increase in work with very tight deadlines.
How did this opportunity increase employment and upskilling?
One of my Aboriginal and Torres Strait Islander employees gained new technical printing skills. I hired two new casual employees to manage the workload.
What single factor made the biggest impact to your success?
I couldn’t have done this without the support of my dedicated program manager within the OCG. He has been a champion for my business. Having someone to talk to has really helped me to manage the changes in my business. I am more confident in what I can achieve with my business now.