Display 560190

For more detailed information on a particular section refer to the help specific to that section.

Times presented in this website are for Queensland (without daylight saving).

Detailed Help (Clicking detailed help will open a new browser window)
560190 - Infringement Processing and Issuing solution.

Issued by Brisbane City Council

Invitation to Offer

Status: Current
Mega Category: Information and communication technology
Number: 560190
Released: Tue, 11 Dec 2018 at 12:00AM Brisbane, Queensland
Closing: Fri, 29 Mar 2019 at 12:00PM Brisbane, Queensland
UNSPSC: Information Technology Broadcasting and Telecommunications - (100%)
Region/s: Cairns & Far North Queensland
Mount Isa & North West Region
The Central West
South West & Darling Downs
Mackay Whitsunday Region
Wide Bay Burnett
South East Queensland

Section 1

Tender Overview

Early Market Engagement (EME) 560190 for Infringement Processing and Issuing solution.

Council is conducting an Early Market Engagement (EME) process to provide the market with a high-level overview of the upcoming tender activity for an Infringement Processing and Issuing solution.  Suppliers are invited to participate in the EME to gain access to documentation outlining the general scope, high-level systems, processes and initial requirements of the upcoming opportunity.
Council’s intention for releasing this information is to inform the market of the upcoming tender opportunity and ensure that interested suppliers are well informed to be able to submit quality proposals for the tender activity.  With the exception of registration from interested participants in the EME, Council does not expect to receive anything from the market in response to the EME content.
Council encourages interested suppliers to register and read the EME documents in their entirety to contextualise the proposed upcoming opportunity. 


Council currently issues and managed Warning Infringement Notices and Infringement Notices, collectively referred to as Infringement Notices under Local and State legislation.  Primarily these Infringement Notices are issued for regulated parking, but they also include animal, environment, malls, development and built environment Infringement Notices. The broad range of infringement types that Council issues adds complexity to the infringement management lifecycle.  Additionally, Council is appointed as the enforcement agent for various toll roads in Brisbane and therefore works with Toll Road Operator, Transurban, to issue Infringement Notices for tolling offences.
Council’s existing infringement technology solutions are delivered through two main contracts, which are approaching the end of their current contract terms. Council is seeking to renew or replace the existing infringement processing and issuing systems with modern and integrated end-to-end solution(s). This will allow Council to deliver an enhanced range of services to customers, with the potential to improve the levels of customer service, accuracy and efficiency in delivering these services.
The Infringement Processing and Issuing sourcing activity will be undertaken in two phases, consisting of an Early Market Engagement (EME) phase, followed by a Request for Proposal (RFP) phase. This EME seeks to assist interested suppliers to understand and plan for the upcoming RFP opportunity.

Vendor Registration
Each EME participant is required to register on Council’s Supplier Portal and return a completed registration form and Non-Disclosure Deeds. Registration Details can be obtained from Council’s contact officer via email or downloaded from the supplier portal at the following link:  560190 - Infringement Processing and Issuing EME

Once registered, vendors will be provided with access to the EME Information Pack via Council’s Supplier Portal.

The table below details the timeframes for the EME activities and indicative timeframes for the subsequent RFP. An industry briefing was held on 30 November 2018.  The slides (including Q&A from the industry briefing) have been published as part of the EME Information Pack.

Milestones Target Date
Close date for EME questions and clarifications  11 January 2019
Date of release to market (RFP) Late January 2019
Tender closing Early March 2019
Evaluation completion Mid-May 2019
Contract commencement Late July 2019


More about tendering here

Section 2

Still need help? Contact Us

Other Contacts
users Tatiana Shein
Type Technical
email Tatiana.Shein@brisbane.qld.gov.au

Section 3

Here is the detail

If there are no documents listed in this section, please refer to Section 1 Tender Overview.

Documents can not be downloaded once Tender has closed.

Section 4

All finished? Please check and submit your response here

Give yourself the best chance

Step 1
Read through the tender description in Section 1
right arrow Step 2
Review the detailed tender information in Section 3 (if any)
right arrow Step 3
Complete ALL required tender documentation
right arrow Step 4
Check for quality in ALL your tender documentation

Closes at Fri, 29 Mar 2019 at 12:00PM Brisbane, Queensland

Submit your response in hardcopy to Not Applicable, Brisbane.

Section 5

Please help us to improve

The State Government is transforming the way we procure, including reducing red tape for our suppliers. Part of this is to reduce the complexity and the time it takes to complete tenders.

Complete Survey