Information privacy
The Department of Housing and Public Works is committed to the fair collection and safe handling of personal information in accordance with the Information Privacy Act 2009 (Qld) (IP Act).
The primary intent of the legislation is to protect the personal information collected in the delivery of government services and the conduct of government business.
Types of personal information
Personal information is collected when an individual corresponds with the department. Incoming correspondence will usually contain personal information about the writer and may also contain personal information about other people. The correspondence often requires referral to other relevant areas of the department for consideration and response.
The department collects and holds personal information about:
- social housing tenants, applicants and household members
- departmental employees
- other members of the public through their dealings with the department.
Social housing applicants and tenants
The department collects and holds personal information about social housing applicants and social housing tenants and their household which includes the individual’s name, contact details, income and asset information and current living arrangements. The information is used to allow the department to manage social housing applicants and tenants with their housing needs and services.
Employees
The department collects and holds personal information about potential, current and former employees. Commonly, the personal information collected includes the individual’s name, contact details, gender, next of kin, wages/salary and/or relevant allowances, work history, qualifications and equal employment opportunity group designation. The information is used to maintain employment history and manage payroll and other services relating to employment with the department.
Other individuals
The department may collect personal information about individuals through contracted service arrangements, from other government departments under legislative provisions or various information sharing arrangements. The department may also receive and hold unsolicited information about individuals by way of correspondence from third parties or their representatives.