Social media

Connect with us on social media to see our housing, building and construction, digital technology and sport and recreation activities, news and events.

Response times

We monitor our social media channels during business hours from Monday to Friday, 9am to 5pm and will respond to queries within this time.

Terms and conditions

We use social media to engage with Queenslanders by keeping them up to date with our news, events and activities.

We are not obliged to engage in conversation via social media but we will address issues raised when judged appropriate by the administrators.

We expect that participants will treat each other with respect.

We will remove comments that contain vulgar or abusive language, personal attacks of any kind, offensive terms that target specific ethnic or racial groups, and comments that do not remain on topic or are not productive. We will also remove comments that are spam or that promote services or products or contain political references.

We reserve the right to terminate your access to our social media channels and to delete any content posted by you. The department accepts no liability for any loss arising out of or in connection with such removal. We may report users who post inappropriate or offensive material to the social media platform authorities and we are not obliged to reinstate any individual the platform itself blocks. Content posted on our social media channels are also subject to the terms outlined by the social media channel's terms.

We do not guarantee or warrant that any information posted by individuals on the social media channel as correct, and disclaim any liability for loss or damage resulting from reliance on any such information.

If you have a formal request, complaint or a response to a public consultation, please contact us by phone, email or through the post.

Media questions

Members of the media are asked to address questions to our media team:

• call 1300 414 337
• email media@hpw.qld.gov.au.

Media questions will not be responded to from our social media channels.

Last updated: 

29 November 2019