Disability Service Plan
Our Disability Service Plan (DSP) 2025–2028 (PDF, 297.93 KB) builds on the strong foundations laid by our previous 2022-2025 DSP and reflects our ongoing commitment to delivering services that respond to the needs of people with disability across Queensland. The plan describes the actions we will take to deliver services and products that are inclusive, uphold the human rights of people with disability, promote choice and participation, and address barriers people with disability may experience.
This plan aligns with Queensland’s Disability Plan 2022–2027: Together, a better Queensland and Australia’s Disability Strategy 2021–2031. The alignment of the strategy and plans aims to drive targeted actions to improve the lives of people with disability.
Our latest DSP also includes a new inclusion statement for our department.
Our agency’s inclusion commitment
Our vision is for a brighter future for all Queenslanders. We recognise that what we do matters.
- We strive to create equitable opportunities that respect and value people with disability, including visible and non-visible disabilities, and deliver services that create choice for all.
- We foster inclusive and accessible workplace environments that mirror the diversity of the people we support.
- We are dedicated to meaningful and authentic co-design, emphasising that people with lived experience of disability must be at the forefront of planning, designing, implementing, and evaluating decisions impacting their daily lives.
- We promote a culture built on understanding, kindness, and respect.
- We embrace diversity; providing people with the opportunity to work without barriers, live independently and access safe, affordable, inclusive housing and public services.
- We adopt the social model1 of disability, which recognises people are disabled by barriers in society, not by their impairment or difference.
- We promote the housing principles for inclusive communities of rights, choice, control and inclusion and a Human Rights-based approach that aligns with international, national and state disability legislation, strategies and policies.
Together, we are part of creating places where people of all abilities feel safe, supported and empowered to thrive.
1 The United Nations Convention on the Rights of Persons with Disabilities defines people with disability as including those who have “long-term physical, mental, intellectual or sensory impairments which in interaction with various barriers may hinder their full and effective participation in society on an equal basis with others.” The United Nations Convention on the Rights of Persons with Disabilities is based on the social model of disability, recognising that it is barriers created by society and inaccessible environments that impact the inclusion of people with disability.
Progress reports
In line with our continued dedication to sharing our progress with our Disability Service Plans, read our report against the DHPW 2022-25 plan (PDF, 189.92 KB).
Previous plans
Department of Housing and Public Works
Former Department of Communities, Housing and Digital Economy
- Communities, Housing and Digital Economy Disability Service Plan 2022–25
- Disability Service Plan 2021–22 (PDF, 276.02 KB)
Former Department of Housing and Public Works
- COVID-19 Disability Recovery Action Plan 2020–21 (PDF, 259.7 KB)
- Disability Service Plan 2017–20 (PDF, 340.47 KB)
- Disability Service Plan 2017–20: Progress report 2017-18 (PDF, 231.79 KB)
- Disability Service Plan 2017–20: Progress report 2018-19 (PDF, 250.63 KB)
Former Department of Communities, Disability Services and Seniors
Former Department of Communities, Disability Services and Seniors plans are published on the Department of Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships website.