Skip links and keyboard navigation

Skip to primary navigation | Skip to secondary navigation | Skip to content | Skip to content | Skip to footer | Use tab and cursor keys to move around the page (more information)
Our stories banner
 

​We are one department made up of different groups, all working for one reason: Queenslanders. We are passionate about delivering a unique blend of practical and human services to the Queensland community.  Here are some of our stories.

 

 On a mission for his community

 

Benton encourages people in his Mount Isa neighbourhood to do the right thing. He is a valued tenant with the Mount Isa Housing Service Centre, which celebrates its 25th anniversary this month.

Read Benton's story

Benton from Mount Isa ​​

 

 Jody finds new direction through Dignity First Fund

 

Mum of two, Jody, has had her life transformed by the Dignity First supported project 2nd Shot.

Read Jody's Story

Jody and 2nd Shot van​​​

 

 Human-centred approach wins global design award

 

The Queensland Government with Meld Studios has won three prestigious Good Design Awards, the highest honour for design innovation in Australia, in recognition of its human-centred approach to design.

Read about the awards

Jacinta O’Farrell and Deputy Director-General Housing and Homelessness Services Christine Castley accept the Good Design Awards on behalf of the department.
 

 

 Not easy being green? Tenant in solar panel program begs to differ

 

Cairns resident Dallas has been keen to “go green” for years, but he’s had to wait for a new solar panel on public housing trial to really get involved.

Read Dallas' story

Dallas outside his home 

 

 Judith Phillips can’t help but share the joy her garden brings

 

Judith Phillips’ garden has brought so much peace and joy into her life she can’t help spreading the love.

Read Judith's story

Judith and Councillor Charles Strunk 

 

 Employment pathways get tenants on the right track

 

Several tenants are overcoming barriers to employment with the support of both YFS and the HSC, none more so than long term tenant Noel.

Noel has been supported to get his Cert III in Driving Ops and has passed his Medium Rigid Truck Driving Test – a seemingly small achievement but one which has opened Noel’s eyes to the opportunities available to him in his local community.

Read Noel's story

 

 

 Public and private working hand in hand on housing solutions

 

For property manager Danni Robinson, working with the Gold Coast Housing Service Centre is an extra way she and her team can support private renters in housing need.

Read Danni's story

 

 

 The garden gnomes of Sarawak Avenue

 

​For the residents of Sarawak Avenue, Palm Beach, their communal garden brings more than just fresh herbs and a shady spot to gather.

Read their story

 

 

 Award-winning Mackay garden a daily passion

 

It may be small, but the courtyard garden of Len Jones is perfectly formed, with a vibrant display of over 50 plants that has landed him recognition in the My Home Awards.

Read Len's story

Len My Home Awards Mackay winner 

 

 Helping Inala evolve

 

Margarete has moved house about ten times in her life, but she has always found herself gravitating back to Inala, the suburb she loves most. The Inala Housing Service Centre is celebrating its 25th birthday on 2 March.

Read Margarete's story

 

 At home in the garden

 

Georgie Suttie has lovingly shaped the garden at her Wynnum home into a shady oasis which has bought her recognition in the department’s My Home Awards.

Read Georgie’s story

Georgie in her garden 

 

 A safe place to call home

 

To meet her, you’d never know the years of heartache and abuse that Antoinetta has lived through.​

Her smile is constant, and she is almost always laughing and making jokes.

Read Antoinetta​'s story​

Antoinetta in her kitchen cooking

 

 From homeless to home owner

 

Finding herself homeless at 19, Willemina was living a very different life to the one she had planned.

Read Willemina's story

Willemina working at Head Office for Housing and Public Works 

 

 Improving home functionality

 
​​Until recently, Wide Bay public housing tenant Steve was unable to use his shower. A spinal injury left Steve a paraplegic, making it difficult for him to mobilise around his home. A visit from the department’s local occupational therapist, Michelle, has changed that.

Read how Michelle helped

 

 

 RentConnect celebrates 10-year anniversary

 

Ten ​years ago this month, RentConnect kicked off as a small two-person trial in Rockhampton and Caboolture. 

Read about RentConnect

RentConnect ​​

 

 Lives changed through social procurement

 

We’re helping to create a brighter future for young people in Logan thanks to a partnership with yourtown Social Enterprises, which offers paid on-the-job training and skills development.

Read their story

yourtown group 
 

 Breathing life into power savings

 

Rockhampton mother-of-five Jacky hopes she will be saving money on her next electricity bill.

Read Jacky's story

Home with Solar panels 

 

 Meet Sara Tait, our Housing and Homelessness Ambassador

 

We are lucky to have Sara as our roving reporter, giving us an insight into the work of our local housing and homelessness service partners on the coast.

Read Sara's story

 

 

 50 years of service… almost

 

Housing officer Paul began working with the Department in 1971. Paul will celebrate with his fellow staff at the Cairns Housing Service Centre which celebrates its 25th birthday on 29 March.

Read Paul's story

Housing officer Paul at the Cairns HSC 

 

 A starring role in helping renters

 

For renters, it can be difficult to navigate and understand tenants’ rights and responsibilities.

But there is help available for people who need tenancy advice and support. QSTARS  is a free advice and support service provided by Tenants Queensland and available to all renters in Queensland.

Read about QSTARS

 

 

 Riding the nanna mower

 

Therese McLean has some simple advice for her staff; “treat our clients as if you were dealing with your own family members.” Therese is the Area Manager for the Bayside Housing Service Centre which celebrates its 25th anniversary on 9 March 2018.

Read Therese's story

 

 

 A place to belong

 

Gold Coast local Peter owes his life to Havafeed

On Australia Day 10 years ago, Peter found himself wandering the streets of the Gold Coast with no money or belongings. A volunteer from the not-for-profit community organisation Havafeed saw Peter and invited him in.

Read Peter's story

 

 Taking charge of life

 
​​

Public housing provided Mackay tenant Merrilyn with the stability she needed to raise three kids who have grown into successful adults.

Read Merrilyns' story

 

 

 A pathway to own a home

 
​​Helping Queenslanders become home owners is one of the joys of the job for Client Service Manager Leanne Wein and the team in Loans and Debt Management.

Read the Randall family story

Randall family 

 

 Making connections

 

Our staff collaborate with external service providers to help clients find a housing solution that works. 

Read about Tracey and Ezzat

Tracey, Ian and Ezzat at Ezzat's new home 

 

 Awards recognise excellence through collaboration

 

Behind every piece of work we deliver are hardworking and dedicated people. At HPW we take time to recognise and celebrate our outstanding achievements.

Read about the award winners

 

 

 Our journey - HPW achieving White Ribbon Accreditation

 

​​We are very proud to announce we have achieved our goal of attaining White Ribbon Accreditation.​

Read about our journey​

HPW staff with White Ribbon canvas 

 

 Commitment to community sees volunteer win housing honour

 

Maureen Hurst has dedicated over 30 years to helping those in need in Townsville.

Read Maureen's award-winning story

Maureen speaking 

 

 Friendships are blooming in Aspley

 

Over a cup of tea and some biccies, a small group of public housing residents planted the seed of an idea of a new garden in their backyard.

Read their Story

Friends with gardening supplies​​​

 

 Building a life around housing

 

For 32 years, Joanne has built a life around her job as a Toowoomba Housing Officer.

Read Joanne's story

 

 

 Avoiding bill shock

 

Keeping a lid on the cost of living while raising four children is no easy task, but it’s a challenge that Cairns couple Robert and Lilly have faced head-on.

Read Robert and Lilly's story

Robert and Lilly with their family outside their house 

 

 Building engines in the backyard

 

Bruce is one of 800 people living in public housing in Cairns and Rockhampton who are expected to have solar installations this year.

Read Bruce's story

Bruce and his house with Solar panels 

 

 Meet Dan Smith, our Housing and Homelessness Ambassador

 

Dan is a swimming champion, who has competed at the 2016 Rio Olympics, 2015 World Championships and recently competed for selection for the Gold Coast 2018 Commonwealth Games.

Read Dan's story

 

 

 Neighbours make knitting as easy as a, b, c

 

Aileen, Barry and Colleen - or A, B, C as they call themselves - knit bears for kids in hospital. They have a goal to make 365 this year, that’s one a day.

Read their story

The knitting trio showing their bears 

 

 Key players helping vulnerable people

 

There is a lot being done to assist people in housing need in the lead up to GC2018 and the team at the Gold Coast Housing Service Centre is in the thick of the action.

Read Rebecca's story

Rebecca at the Gold Coast Housing Service Centre 

 

 Bringing fresh energy

 
​The Building Industry and Policy division is a particularly busy environment, as the team works hard to deliver the Queensland Building Plan.

Read Madeleine's story

 

 

 HPW stonemasons follow family tradition

 

​​It has been a long time coming, but the complete restoration of Parliament House has been a labour of love for HPW stonemasons Dave Thurlow and his son Mitchell.

Read the Thurlow's story

Stonemason's Dave Thurlow and his son Mitchell. 

 

 Another successful Ekka

 

The Ekka is over for another year, and once again HPW staff enthusiastically volunteered to represent our department and engage with the public on our ‘Welcome to our place’ stand.

Read about Ekka 2017

 

 

 Building relationships

 

"Service delivery has always been a strong focus and a passion for me, and I’m excited to have the opportunity to play a leading role in the delivery of housing to the people of Queensland," Mick Linnan.

Read Mick's story

Photo of Mick Linnan 

 

 Sustaining young tenancies

 

The Sustaining Young Tenancies pilot project, funded by the department and delivered by Brisbane Youth Services, is helping vulnerable young people find a place to live and make a life for themselves.​

Read about the Sustaining Young Tenancies pilot program

 

 Cooking up a storm

 

​​A Queensland Government Dignity First grant has helped Communify Qld upgrade the New Farm Neighbourhood Centre and expand its ‘Let’s Eat Together’ service.​

Read about the program

Young male placing tray in the oven

 

 Have a story to share?

 

​Do you have a story about our department you would like to share? We are looking for unique stories.

You can contribute by emailing: communication@hpw.qld.gov.au.

 

 Our HPW, Our Future

 

In October 2016, we launched our story, “Our HPW, Our Future”. Over 200 HPW staff from across the state told their stories.

Copyright |  Disclaimer |  Privacy |  Right to information |  Accessibility |  Jobs in Queensland |  Other languages

© The State of Queensland – Department of Housing and Public Works 2009–2018

Queensland Government