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Our policies

Board of Architects

Information on procedures required to lodge a complaint is available online. Alternatively, contact the Board of Architects for further information:

The Registrar, Board of Architects of Queensland
GPO Box 316
BRISBANE  QLD  4002
Phone: (07) 3069 2397
Email: mail@boaq.qld.gov.au

Board of Professional Engineers

The Board of Professional Engineers of Queensland (BPEQ) is Queensland’s engineering regulator. A statutory authority established in 1930, BPEQ administers the Professional Engineers Act 2002 (PE Act) and the registered professional engineer of Queensland (RPEQ) system. BPEQ is also charged with investigating unsatisfactory professional conduct and breaches of the PE Act.

A range of policies are issued by BPEQ to guide professional engineers in complying with the provisions of the PE Act and the Code of Practice. Information on procedures required to lodge a complaint is also available online.

Alternatively, contact BPEQ for further information:

Board of Professional Engineers of Queensland
PO Box 15213 CITY EAST 4002
Phone: (07) 3198 0000
Email: admin@bpeq.qld.gov.au

Qld Government Chief Information Office

Queensland Government Chief Information Office policy documents are available on request and will be provided except where an exemption may apply or where disclosure is contrary to the public interest under the Right to Information Act 2009.

Contact

Queensland Government Chief Information Office
PO Box 15086
City East QLD 4002
Phone (07) 3215 3900
Email: qgcio@qgcio.qld.gov.au

Housing, Homelessness and Sport

Housing Services

The Fair absence from your home policy gives tenants flexibility in how long they can be away from their home for, without having to seek departmental approval. New application procedures will mean that tenants will no longer need to choose between public or community housing when applying for housing assistance. The Fair expectations of behaviour policy considers complex needs or mental health conditions, by referring these tenants for extra support that they may need.

The Homelessness Program Guidelines, Specifications and Requirements provide departmental staff and funded service providers with information regarding the aims and purpose of the Homelessness Program and its operational requirements and expectations.

The Queensland Homelessness Information Platform (QHIP) helps manage demand for homelessness services by supporting clients in Queensland to access appropriate services based on a consistent assessment, referral and prioritisation process ensuring clients gain access to services without repeating their story to multiple providers. QHIP has been established as a protected system and all information sharing within QHIP must comply with the Information Privacy Act 2009.

Sport and Recreation

Sport and Recreation policy documents and procedures are available on request and will be provided except where an exemption may apply or where disclosure is contrary to the public interest under the Right to Information Act 2009.

Contact

Executive Director
Sport and Recreation Head Office
PO Box 15478
City East QLD 4002
Phone: (07) 3333 5309

Building Policy and Asset Management

The Queensland government asbestos management policy for its assets applies to all government departments.

The Strategic Asset Management Framework (SAMF) Best practice guidelines for the management of Queensland Government buildings provides a systematic approach to effective government building management.

The SAMF complements other whole-of-Government policies and guidelines, including the Capital Works Management Framework, the Maintenance Management Framework, and the Building Asset Performance Framework.

Accommodation Office

The Office accommodation management framework (OAMF) supports agencies in all aspects of their acquisition, management and utilisation of office accommodation. The OAMF incorporates processes for office accommodation planning, space management, fit out and occupancy.

QFleet

QFleet policies and strategies outline how QFleet will transition to a more environmentally friendly Queensland Government motor vehicle fleet.

Portfolio Strategy

Procurement

The Queensland Government Procurement Strategy applies whenever Queensland government purchases goods and services, commissions major projects and infrastructure, or builds the schools, housing and other facilities that each of our regional communities need. The Strategy is supported by the Queensland Procurement Policy that applies across all government agencies and government owned corporations.

For more information about Queensland Government procurement visit www.qld.gov.au/procurement or email betterprocurement@hpw.qld.gov.au.

Digital Technology & Services

Queensland State Archives

The Records governance policy sets out the foundational principles of recordkeeping for Queensland Government agencies and public authorities to meet minimum recordkeeping requirements. Read the QSA Service Charter for more information, resources and contact details.

Smart Service Queensland

Smart Service Queensland policy documents are available on request and will be provided except where an exemption may apply or where disclosure is contrary to the public interest under the Right to Information Act 2009.

Contact

General Manager, Smart Service Queensland
Department of Housing and Public Works
PO Box 10817
BRISBANE QLD 4000
Phone 137468

CITEC

CITEC quality assurance procedures are available on request and will be provided except where an exemption may apply or where disclosure is contrary to the public interest under the Right to Information Act 2009.

Contact

Managing Director, CITEC
Department of Science, Information Technology and Innovation
GPO Box 279
BRISBANE QLD 4001
Phone: (07) 3222 2555

Corporate Services

Finance

The policy documents listed below are available on request and will be provided except where an exemption may apply or where disclosure is contrary to the public interest under the Right to Information Act 2009.

Contact

Manager, Policy and Statutory Reporting
Finance Directorate, Department of Housing and Public Works
GPO Box 2457
BRISBANE  QLD  4001
Phone: (07) 3008 2989

  • Air travel policy
  • Financial management practice manual
  • Entertainment and hospitality policy and procedure
  • Fringe benefits tax (FBT) manual
  • Gifts and benefits policy and procedure
  • Goods and services (GST) tax manual
  • Insurance policy and procedures
  • Management consultant’s policy and procedures
  • Corporate purchasing cards policy and procedure
  • Travel policy
  • Taxi services policy and procedure
  • Use of venues for DPW workshops and conferences policy and procedure.

Human Resources

The policy documents listed below are available on request and will be provided except where an exemption may apply or where disclosure is contrary to the public interest under the Right to Information Act 2009.

Contact

Manager, Human Resources
Department of Housing and Public Works
GPO Box 2457
BRISBANE  QLD  4001
Phone: (07) 3008 3071

  • Attendance recording policy
  • Criminal history screening policy
  • Cultural leave policy
  • Discipline policy
  • Domestic and family violence policy
  • Employee complaints policy
  • Equality of employment opportunity policy
  • Flexible work arrangements policy
  • Hours of work policy and accumulated time arrangements
  • Performance excellence policy
  • Professional memberships policy
  • Reasonable adjustment policy
  • Salary overpayments policy
  • Separation management policy
  • Standard of conduct policy
  • Student work experience policy
  • Study and research assistance policy
  • Vehicle policy
  • Work health safety and wellbeing policy
  • Workplace behaviour policy
  • Workplace rehabilitation policy.

Information Services Directorate

The policies listed below are available on request and will be provided except where an exemption may apply or where disclosure is contrary to the public interest under the Right to Information Act 2009.

Contact

Chief Information Officer
Information Services Directorate
GPO Box 2457
BRISBANE  QLD  4001
Phone: (07) 3514 3300

  • Administrative release of information policy
  • Data custodianship policy
  • ICT end user developed systems policy
  • ICT procurement policy
  • Information security management policy
  • Intellectual property policy
  • Recordkeeping policy
  • Software asset management (SAM) policy
  • Use of ICT services, facilities and devices policy.

Integrity Services Unit

The following policy document is available on request and will be provided, except where an exemption may apply or where disclosure is contrary to the public interest under the Right to Information Act 2009.

Contact

Manager, Integrity Services Unit
Corporate Services, Department of Housing and Public Works
GPO Box 2457
BRISBANE  QLD  4001
Phone: (07) 3008 2924

  • Conflict of interest policy and procedure
  • Contact with lobbyists policy.

Internal Audit Unit

Internal Audit policy documents and procedures are available on request and will be provided except where an exemption may apply or where disclosure is contrary to the public interest under the Right to Information Act 2009.

Contact

Head, Internal Audit
Internal Audit Directorate, Department of Housing and Public Works
GPO Box 1435
BRISBANE  QLD  4001
Phone: (07) 3008 3032

Legal Services

Policy documents relating to high level delegations signed by the Minister and/or Director-General are available on request and will be provided except where an exemption may apply or where disclosure is contrary to the public interest under the Right to Information Act 2009.

Contact

Director, Legal Services
Department of Housing and Public Works
GPO Box 2457
BRISBANE  QLD  4001
Phone: (07) 3008 3134

Last updated: 
29 November 2019